The Junior Systems Administrator will play a vital role in managing intake and workflows for Application Packaging and Testing for Windows Client Operating Systems.
Job Duties and Responsibilities
- Be the requester’s primary Point of Contact (POC) for all intake items for the duration from request to completion of deployment to production.
- Review and manage all departments intake requests including packaging, hardware, configuration policy, Group Policy, Internet browsers, and baselines.
- Assess that requests are complete and work with requester to complete or fix documentation as required.
- Assess that requests meet VA requirements and work with requester to clarify requirements not met.
- Manage the workflow process from intake to testing to deployment to the field including all required documentation.
- Field questions from packagers and testers and provide timely responses.
- Facilitate and participate in meetings to review requests and review Programs & Features (PAF) for discrepancies.
- Performs general administrative tasks to support project tracking and documentation.
- Possesses solid knowledge of Windows Operating Systems and hardware components.
- Understands application packaging principles and configuration management.
- Utilizes ServiceNow for ticket management and workflow tracking.
- Experience using PowerApps and SharePoint.
- Exhibits strong client-facing skills and leads meeting facilitation with confidence.
- Executes reliable administrative skills to manage daily tasks.
Education & Experience:
- Holds a high school diploma or equivalent.
- Prefers a degree in Information Technology, Computer Science, or a related field.
- Brings 1 to 2 years of experience in IT support, systems administration, or a similar technical role.
- Demonstrates hands-on experience with Windows environments and hardware maintenance.
- Must a US Citizen
- Must be able to obtain a Public Trust
Preferred Qualifications
- Holds relevant IT certifications such as CompTIA A+ or Microsoft Certified Professional.
- Displays prior experience with workflow automation and business requirement validation.
Why Join Sierra7?
Sierra7 is a Small Disabled Veteran Owned Business. We were founded in 2009 with the mission of “serving those who serve". We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and CMMI-SVC Level 3-appraised member of the government technology and services industry. We are a proud recipient of the 2024 Gold HIRE Vets Medallion Award from the US Department of Labor, which recognizes employers who successfully recruit, hire, and retain Veterans.
Benefits:
- Medical/Dental/Vision
- FSA (Flexible Spending Account)
- HSA (Health Savings Account)
- Life Insurance, Voluntary Life Insurance, Voluntary Short- and Long-Term Disability
- Additional Supplemental Medical Benefits
- Critical Care, Hospital Indemnity, Legal Plan, Accident
- 401K
- Legal Assistance
- Financial Wellness
- Paid Time Off (PTO)
- Federal Holidays
- Education Reimbursement
- LinkedIn Learning
- Employee Referral Program
