The Solutions Engineer is an integral part of our growing sales team. Our Solutions Engineers are responsible for working externally with prospective clients and internally with our Product and Sales team. You will provide technical and functional expertise and interact directly with new and existing customers in a sales capacity. You will demonstrate how SightCall solutions integrate into web and mobile applications to deliver best of breed embedded video experiences. You will be the go to contact during the sales process for all technical questions the customers may have. Beyond the technical aspects of our solutions, you will be expected to provide industry, solution, and integration best practices to build various app for collaboration as well as customer service or patient to doctor consultation.
Solutions Engineers play a major role improving and expanding on existing processes and documentation like pre-sales technical presentations, product testing, integration and on boarding. Your performance will have direct impact on the overall Sales Teams effectiveness. It’s an opportunity to help build and shape our team!
Responsibilities:
• Collaborate with the sales team toward reaching sales quota
• Provide technical consulting and expertise in support of our visual support products for field service, customer service, insurance and telemedicine.
• Provide implementation and best practices consultation on API and SDK implementations with applications providers
• Understand customers environments and applications to help them designing innovative and efficient user experiences
• Deliver technical presentations and demonstrations for customers, prospects, and internal sales personnel
• Respond to proposals, RFIs, and security questionnaires
• 2+ years relevant experience as a solution architect, pre-sales engineer, consultant, system integration engineer, or relevant development experience.
• Experience with Web and Mobile development preferable
• Ability to communicate technical scenarios at both a high-level and detail level, as is required by the audience
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
SightCall’s Video Platform as a Service (PaaS) provides developers the APIs and Mobile SDKs they need to create a consistent experience across major browsers and mobile platforms. SightCall manages a global real-time video infrastructure which enables our partners to: Transform Patient Care With Real Time Interactive Telemedicine Increase Customer Satisfaction With Video Customer Support Boost Employee Engagement Through Improved Collaboration With Live Video SightCall Now Supports IOT And Wearables