Community Interpreter

Freelance Community Interpreter

Company Summary
Sorenson Communications, incorporating SignVideo and Sign Language Interactions, is a well-established company with a proven track record of service delivery within the public, private and voluntary sector. In addition to providing communication support services, we also have experience in working with health boards, local authorities and other organisations to scope out local needs, pilot and deliver services. We are a face to face, Video Relay Services and Video Remote Interpreting provider in the UK. We provide British Sign Language (BSL) video interpreting services to enable communication between the community of over 150,000 deaf BSL users in the UK and hearing people. Our relay service allows users to make and receive BSL interpreted video calls so that they can effectively and effortlessly communicate with each other.

We are passionate about providing communication services and working in partnership with other organisations who share the same objectives. Our staff are fully committed to providing the best quality of service possible.

Role Description
Working for a company that leads in face to face and video services, you will be providing access and inclusion for the Deaf community by interpreting a wide range of interactions within the community, as appropriate for your current skills and experience.

It is expected you will travel to and from bookings within the local area, and further afield by agreement.

There is a large degree of autonomy within this role and you are expected to use your professional judgement whilst working at bookings and follow the Code of Conduct as set out by your relevant registration body.

Duties & Responsibilities
1. Within defined boundaries, to maintain the confidentiality of all participants in the interpreted calls or assignments you attend
2. To be aware of, and to alert management as appropriate if you hear or see anything that may raise a safeguarding concern
3. To follow agreed policies and procedures whilst working for us
4. To interpret all interactions as required between deaf and hearing individuals
5. To provide remote interpreting for pre booked assignments as required
6. Where requested, work alongside Registered Deaf Relay Intralingual Interpreters
7. To report any concerns or difficulties to our management team
8. To inform the office of any difficulties attending bookings, including where running late

Person Specification
Essential:

• Registered with the NRCPD, RBSLI, or SRLPDC as a Registered or Trainee Sign Language Interpreter.
• Flexibility in your approach to work
• Willingness to travel around your agreed designated area for community assignments

Desirable:

• Own car and valid driving license
• Other Sign Language skills an advantage

What we offer

• Competitive rates of pay
• Quarterly free CPD
• Initial training path
• Feedback sessions with management to assist in service improvements
• Debriefing support after assignments
• Reflective Practice opportunities

Equal Opportunity Employer
We believe that different perspectives and backgrounds are what make a successful company. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.