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    SI

    Sila

    Financial Services

    Plumbing Service Technician

    Northfield, United StatesOn-SiteFull-time3+ yrs experience$80k – $140k / yearPosted 1mo ago
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    Job description

    Plumbing Service Technician| Northfield, OH

    Jackson Comfort

    Keep Homes Comfortable. Build a Career You'll Be Proud Of.

    At Jackson Comfort, we're more than just an HVAC company—we're a team that takes pride in doing things the right way. Our technicians are trusted advisors to our customers, solving problems with honesty, professionalism, and exceptional service.

    We're looking for an experienced Residential HVAC Service Technician who enjoys troubleshooting, takes pride in quality workmanship, and wants to be part of a company that values its people as much as its customers.

    If you're tired of working somewhere you're just a number, we'd love to meet you

    Pay Rate: $80,000-$140,000

    Job Description

    We are looking for an experienced plumber who can diagnose problems, make quality repairs, communicate with customers, and take pride in doing the job right.

    Job Duties for Our Next Plumber

    Diagnose, repair, and maintain residential plumbing systems

    Perform plumbing service, repairs, replacements, and installations

    Work on water heaters, fixtures, faucets, toilets, piping, drains, and other plumbing systems

    Identify the cause of plumbing issues and recommend the best solution

    Present repair and replacement options clearly to customers

    Complete estimates, invoices, and job documentation accurately

    Maintain a clean and organized work area, vehicle, and tools

    Follow all safety procedures, plumbing codes, and company standards

    Provide excellent customer service on every call

    Skills & Experience for Our Next Plumber

    3+ years of residential plumbing service experience preferred

    Strong diagnostic and troubleshooting skills- can assess a system, identify issues, and determine the best path forward under pressure.

    Knowledge of residential plumbing systems, repairs, and installations

    Ability to communicate options and recommendations to homeowners- You make customers feel heard, valued, and taken care of on every call.

    Comfortable working independently in customers' homes

    Strong customer service and communication skills

    Valid driver's license with an acceptable driving record

    Applicable plumbing license preferred or required based on local regulations

    Experience with Service Titan heavily preferred- use tablets, mobile apps, and CRM tools to complete forms, enter data, and communicate with the team.

    Support your coworkers, ask for help when needed, and contribute to a culture of accountability and growth.

    Physical & Environmental Requirements

    You’ll work in a wide variety of settings: basements, attics, crawl spaces, mechanical rooms, outdoors, and rooftops—often in tight, dusty, hot, or cold environments.

    You’ll be exposed to electrical components and live voltage, active water and gas lines, construction zones and household pets, and weather extremes (heat, cold, rain, snow)

    You’ll regularly drive a company vehicle to and from job sites, use ladders and work at heights, lift and carry up to 75lbs, climb stairs, kneel, crouch, and maneuver in confined spaces, and stand and/or walk for extended periods

    Hours may include late evenings, weekends, and occasional overtime depending on customer needs and seasonal demands. 

    What Success Looks Like for Our Next Plumber

    Shows up ready to work and follows through on commitments

    Takes pride in quality work and attention to detail

    Communicates clearly with customers and teammates

    Works safely and follows established processes

    Takes ownership, solves problems, and is willing to keep learning

    Benefits for Our Next Plumber

    Company-provided phone/tablet 

    Tool and safety equipment support

    Medical, dental, and vision insurance

    401(k) with company match

    Paid time off and paid holidays

    Company-paid life and disability insurance

    Paid training and professional development

    Opportunities for career growth and advancement

    #LPMW1

    Job details are sourced from the employer's original posting.

    Open job posting
    SI

    About the company

    Sila

    Sila is a financial technology company that provides payment infrastructure for businesses. They offer a platform that enables companies to accept and process payments, manage payouts, and integrate with other financial services.

    View all Sila jobs
    Industry
    Financial Services
    Open roles
    80

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