•The receptionist's goal is to handle any questions visitors have, and put them in first contact with relevant people within the hospital.
•Ensure the front desk is tidy and has all necessary stationery and materials (e.g. pens, forms and informative leaflets).
•Train, supervise and support company staff, including receptionists, security guards and call center agents.
•Ensure timely and accurate customer service.
•Handle specific customer complaints and requests.
•Troubleshoot emergencies.
•Minimum Highschool Graduate/ Diploma (D3) Degree from Healthcare Administration, Business Administration, or any related major
•Healthcare Administration, Business Administration, or any related major
•Excellent interpersonal skills with the ability to provide exceptional customer service and handle patient interactions with professionalism and empathy.
•Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).
•Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).
•Ability to handle a fast-paced environment and adapt to changing circumstances or unexpected challenges.
•Minimum Highschool Graduate/ Diploma (D3) Degree from Healthcare Administration, Business Administration, or any related major
•Excellent interpersonal skills with the ability to provide exceptional customer service and handle patient interactions with professionalism and empathy.
•Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).
•Familiarity with front office management software, electronic health records (EHR) systems, and Microsoft Office Suite (especially Excel and Word).
•Ability to handle a fast-paced environment and adapt to changing circumstances or unexpected challenges.
[HATI-HATI PADA PENIPUAN]
Siloam Hospitals Group kembali mengingatkan untuk tetap berwaspada pada modus penipuan yang mengatasnamakan Siloam!
Siloam tidak pernah memungut biaya apapun maupun bekerjasama dengan agen perjalanan dalam proses rekrutmen.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Supported by its strategic location at the crossroads of Purwakarta, Subang, and Karawang regencies, Siloam Hospitals Purwakarta has become a trusted and high-quality health service provider at an affordable cost. Siloam Hospitals Purwakarta, which has been fully accredited by KARS, provides comprehensive health services with excellence in Cardiology, Neurology and Trauma equipped with Catheterisation Laboratory (Cathlab), 64 Slices CT Scan, C-Arm, ESWL (Extracorporeal Shock Wave Lithotripsy), Endoscopy, Laparoscopy and other latest medical equipment