General Summary:
Supervises the construction, installation and maintenance of voice, broadband, outside plant facilities, data equipment/services, wireless, door access, hosted phone systems, security, cable facilities systems, and other associated telecommunications and computer equipment necessary to achieve organizational goals; maximizing resources, meet objectives, budget, and safety, strategic and operational plans.
Essential Job Functions / Certifications:
- Supervise, coordinate, and perform tasks associated with the installation, preventive and maintenance activities related to all Internet systems, microwave and fiber optic transmission facilities, and plant facilities.
- Supervise, coordinate, and perform tasks associated with the installation, maintenance, and activities of all wireless, door access, hosted phone systems, security, and cable facilities.
- Supervise the construction and installation of work orders and ensure they are within budget estimates and completed in a timely manner.
- Maintain contractor relationships, ensuring that all policies and approved methods are followed and used uniformly.
- Supervises personnel, which includes work allocation and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance.
- Responsible for creation, tracking and reporting of departmental metrics to ensure that corporate strategies and goals are being met.
- Understanding and compliance of regulatory requirements and tariffs.
- Responsible for employee development, including hiring, cross training, motivation, retention, and performance evaluations of staff.
- Assists with budgeting and planning processes.
- Prepares and reviews various documents, i.e., contractor invoicing, data forms, network records and other reports as needed.
- Promotes and adheres to all safety policies and procedures, ensures staff has necessary licenses and certifications.
- Promotes company culture and adheres to the core values and corporate policies and procedures.
- Other duties as assigned.
- Ability to obtain and maintain Tower Climbing and Rescue certification with Biennial renewal.
- Ability to obtain and maintain Class A CDL.
Minimum Education Requirements:
- Bachelor’s degree plus 4 years of experience.
- Ability to hold a valid Wyoming or Idaho Driver's License.
