[What the role is]
Assistant Manager, Business Analyst
[What you will be working on]
- Requirement Gathering: Collaborate with stakeholders to gather, document, and prioritize business requirements for new projects or initiatives.
- Business Process Re-engineering: Identify opportunities for process improvement and efficiency gains within the organization.
- Support change management: To support business users when changing over to the new application
- Documentation: Create and maintain detailed documentation of business processes, requirements, and analysis findings.
- Communication: Communicate findings and recommendations to stakeholders in a clear and concise manner.
- Functional testing: To perform functional testing individually and with business domain users on new feature / capabilities developed
- Data entry for new features: During periods where there is a parallel run, to perform data entry into the new applications, while current start work with the existing application
- Reporting: To perform comparison of data between existing application and new application to ensure data is captured correctly.
[What we are looking for]
- Background in IT or software product management or education in software engineer / IT / information systems
- At least three years of experience as a business analyst
- At least four years of experience in quality assurance / management
- Background in real estate is a big plus
- Certification in Design Thinking and Quality Management is a big plus
- Ideally some knowledge of SLA’s land and titles management
- Strong analytical and problem-solving skills to interpret complex data and make informed recommendations.
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
- Proficiency in data analysis tools, such as Excel, and business intelligence software is a big plus.
- Understanding of business processes and the ability to translate business needs into technical requirements.
- Basic project management skills to understand and recommend changes to project planning where applicable.
- Strong documentation skills to create clear and comprehensive business requirement documents and analysis reports. Experience in creating approval flows, managing spaces and documenting processes in JIRA and CONFLUENCE a big plus.
- This is a one year contract position
