SENIOR ACCOUNT MANAGER

The Senior Account Manager is responsible for the overall client satisfaction, strategy, and program delivery for assigned accounts.  Responsibilities include, but are not limited to:

• Serve as primary relationship owner for assigned accounts, and support the Account Director on other client accounts

• Set client program objectives and project timelines as part of the start-up process

• Project manage all responsible parties for on-time, on-budget deliverables

• Communicate client requirements to analysts, strategists, copywriters, developers, and designers

• Lead client strategy review sessions, internal and external start-up meetings

• Oversee all the activities for a given account to ensure client expectations are met

• Proactively seek opportunities to improve client metrics

• Advise best practices for online marketing strategies to drive client goals/metrics

• Analyze the effectiveness of client programs, and recommend improvements or additional services as appropriate.

• Oversee client billing and forecasting

• Analyze and report P/L, client by client, and aggregated

• Strong performance in Bachelor’s and/or Master's degree program required

• Very strong customer service orientation

• 5+ years of Account Management or Project management experience

• Extreme attention to detail

• Proactive, take-charge attitude

• Demonstrated capacity for independent initiative

• Strong written & verbal communication skills

• Strong presentation skills

• Strong interpersonal skills and ability to build relationships

• Proficiency in Word, Excel, and PowerPoint, and Google suite tools

• Proven ability to learn new tools and software quickly and independently

• Ability to work in a variety of marketing projects/media (creative, analytical, technical, etc.)

• Marketing, consulting, or client services industry experience a plus

• Experience in a startup environment a plus

PLEASE APPLY ONLINE AT http://www.smartrecruiters.com/SixSpokeMedia