Job Title: Career Advisor/Career Coach/Talent Development Specialist
ESSENTIAL JOB RESPONSIBILITIES
• Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services
• Assists with phone coverage in designated areas
• Maintains accurate data entry to external customer databases and internal databases
• Provides administrative support to senior project management
• Maintains job seeker case files in an audit-ready state
• Maintains a professional appearance
QUALIFICATIONS/EDUCATION
Education / Work Experience:
• High School diploma, GED, or High School Equivalency and at least three to five years of clerical experience
• Associate degree from an accredited university/college, preferred
Qualifications:
• At least three years of customer service experience with strong communications skills
• Experience working in a high-volume work environment
• Strong organization skills and computer skills
• Ability to maintain a high level of accuracy in preparing and entering information
• Capability to follow instructions well
• Adaptable, flexible, and a fast learner
• Creative and able to meet deadlines
• Works well under pressure and within a team concept
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• One to three years of experience in workforce development or related programs preferred
• Bilingual a plus
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Skill Demand Energy is a nationally certified minority-owned company with our Corporate Headquarters in Indianapolis, Indiana and multiple offices across the U.S. Skill Demand Energy partners with utilities, local and state governments, and other entities that provide solutions to reduce America’s energy usage. Our services expand to the residential, commercial and industrial and government sectors of the energy industry. We are multiculturally owned firm and we are dynamic and in spirit fully committed to cocreate with our team a truly inclusive and equitable working environment that results in thriving diversity. We are committed to hiring excellent individuals that are representative of the communities that this program is being built to serve. This program elevates co-creation through effective trust and transparency. We recognize that representation matters, and that we are committed to this program of serving underserved communities. Although the program is not new, what we are building will partly be a new redesign and helping to design and assist.