At L.O.V.E. Restaurant Group, our core values drive every aspect of our organization. We are dedicated to fostering growth and empowerment among our employees, and providing exceptional customer service in a warm, inviting, and impeccably clean restaurant setting. Our menu is carefully crafted to offer delicious, satisfying meals that exceed expectations. As Developers, Builders, and Franchise Operators of Slim Chickens restaurants in Colorado and Utah, we embody our values in all that we do and strive to bring them to life each and every day. L.O.V.E. stands for Living Our Values Every day, and that's exactly what we aim to do.
CORE VALUES
- The Coach – Leadership / Mentorship / Support
- Sparkle – Clean and Bright – from our facilities to our people
- Cheetah – Fast and Efficient
- The Cheerleader – Keeping it fun / Raising the Energy / Engaging the team
- The Chef – Amazing Fresh, Delicious, and Accurate meals
- MeMaw – Southern Hospitality
We are looking for positive, fun, energetic individuals to provide an authentic experience.
Compensation is based on experience.
Job Summary:
As a Team Member, you'll play a crucial role in delivering exceptional guest service. Your responsibilities may vary, and you may not always have direct contact with the guest, but you'll contribute to their overall experience in many different ways. We believe that every team member's contribution is essential to delivering the outstanding service our guests expect, and we're looking for individuals who are passionate about providing an exceptional experience. Join our team and be part of creating unforgettable moments for our guests!
Principal Responsibilities and Key Activities:
Guest Service:
- Engages with Guests in a courteous and professional manner
- Maintains eye contact with Guests at all times to enhance their experience
- Uses a friendly and welcoming tone in all interactions with Guests
- Accurately records orders in the register
- Attentively listens to Guests' requests to ensure accuracy of orders
- Assembles orders with the correct components at the heat chute, ensuring proper bagging or tray placement
- Uses appropriate parting phrases to thank Guests and invite them to return
- Welcomes Guests promptly within 3 seconds of their arrival at the drive-thru or front door
Food Quality:
- Prepares sandwiches, drinks, desserts, and side items following Slim Chicken's procedures and standards
- Reports any food safety issues to the manager-in-charge
- Labels open items and items placed on boards with proper discard dates
- Utilizes kitchen equipment properly and safely
- Prepares condiments, such as bacon, lettuce, onions, and tomatoes, following appropriate procedures
Cleanliness:
- Completes cleanliness tasks assigned by the manager
- Immediately addresses spills or messes that could potentially cause harm to employees or Guests
- Maintains a clean and clutter-free environment in all Guest Contact Areas, including parking lot, landscaping, windows, drive-thru pad, dumpster pad, exterior signs/trash cans, all areas of the dining room, and restrooms
- Maintains a clean and clutter-free back-of-house area, including walls, floors, equipment, and ceilings
Minimum Qualifications:
- Must be at least 16 years old
- Proficient in the English language with clear speech expression and proficient reading and verbal comprehension
- Able to perform all outlined tasks or tasks assigned by management in any team member assignment (or willing to learn these tasks)
- Must be available to work the days/hours noted on the application. Any changes in availability must be submitted to the Restaurant Manager in writing, as it may affect the number of scheduled hours.
Job Types: Full-time, Part-time
Pay Range: $12.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Paid time off
- Vision insurance
