Receving/Shipping Clerk

Shipping clerk plays a vital role in distribution, shipping and receiving operations. Works effectively and efficiently in a clerical environment to receive and schedule shipping and freight operations. Key responsibilities such as preparing and tracking packages for shipments, checking invoices and monitoring delivery delays.

ESSENTIAL DUTIES:  The following duties are typical for this classification.  Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

• Efficiently works within a busy shipping department
• Accurately updates spreadsheets and stock information
• Creates shipping labels and handles shipping information
• Sends booking requests to shipping lines
• Problem solves for customers and suppliers about shipping routes, delayed items, and rush orders
• Performs administrative duties like answering phones, updating records, and providing excellent customer service
• Maintains good customer relationships and answers any customer questions
• Keeps organized shipping records, including statements of origin, shipping costs, products shipped, and receipt dates
• Troubleshoots shipping issues and customer issues that pop up regularly; works to solve these administrative or organizational problems to increase warehouse and dispatch efficiency
• Develops knowledge about freight shipping regulations and practices
• Works well with shipping team to complete orders on time
• Performs other duties as required

JOB REQUIREMENTS:

• Prefer High School diploma, GED or equivalent and previous clerical experience in heavy industry setting.
• Exemplary Customer-Facing and Customer Service Skills,
• Strong Computer Skills,
• Detail-Oriented,
• Organizational Skills,
• Deliveries Experience,
• Previous Shipping and Freight Experience,
• Self-Motivated,
• Creative Problem-Solving

This job description reflects the current assignment of essential functions and is not meant to be all-inclusive.

Duties and responsibilities may be assigned or reassigned to this job at any time and may be modified to reasonably accommodate an individual with a disability or for other reasons.