SUMMARY
The candidate serves as the primary point of contact between users, clients, 3rd party vendors, and the internal development team. The candidate functions as an individual contributor in the resolution of application-related issues. The candidate uses technical skills, troubleshooting ability and knowledge of business processing rules to support, manage and improve enterprise applications. The candidate takes the lead in determining users' and clients' needs, documenting project requirements, defining scope and objectives, formulating systems to parallel overall business strategies, testing system updates and facilitating user acceptance testing with the assistance of other operational partners as necessary.
DESCRIPTION/JOB DUTIES AND RESPONSIBILITIES (include but are not limited to):
• Position is 75% functional requirements gathering and documentation.
• Position is 25% Scripting & Linux Administration
• Reviews, analyzes, and evaluates business systems and operations.
• Manages the portfolio of potential enhancements including business justifications and prioritization.
• Manages projects and reports project status through defined PMO channels.
• Elicits, defines, analyzes and documents business requirements.
• Maintains data files and monitors system configuration to ensure data integrity.
• Installs patches, new software releases and system upgrades.
• Creates workaround procedures when necessary and ensures issues are resolved in a timely manner.
• Develop, edit and manage scripts to control data conversion and job submission to the Sefas application.
• Escalates urgent problems requiring more in-depth knowledge to the appropriate internal resource or 3rd-party technical support.
• Prepares test plans and executes system, functional, and security testing.
• Documents, tracks and verifies defects and fixes in assigned applications.
• Coordinates user acceptance testing (UAT) with the line of business staff.
MINIMUM QUALIFICATIONS
Education:
• Bachelor's degree in an IT related field or equivalent amount of experience and/or training.
Experience:
• A minimum of 4 years of experience in a Linux technical role is required.
• Significant experience managing a document production process, document production is required.
• Any experience scripting is required (i.e. Python, Bash, Shell, Perl, JavaScript, etc.)
• Experience with functional and systems testing is required
• Familiarity with agile or scrum methodologies/environments
Other Skills/Knowledge:
• Detail-oriented, organized and thorough.
• Strong customer-service orientation.
• Excellent written and verbal communication skills, including technical writing skills.
• Experience working in a team-oriented, collaborative environment.
• Strong interpersonal skills combined with excellent communication skills.
• A wide degree of creativity and latitude is expected.
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Founded in 1996, SofTec Solutions is a leading IT Consulting Services firm for Federal, State & Local Government, Commercial and Healthcare industries. We pride ourselves on building strong relationships with our candidates and clients to find just the right match. We look for candidates who go beyond the norm of the usual employee and are hungry for new learning experiences and situations. Because of our resources we have been listed for three consecutive years in the Inc. Magazine’s Fastest Growing Companies in America.