Responsibilities:
• Research, write, and edit IT policies, processes and other IT documentation and IT training materials. Works on a variety of documentation tasks as needed, including development of presentation, graphics, illustrations and training materials.
• Coordinate approval of policies and procedures and update DocuShare
• Researches technical subject areas and translates complex concepts into accessible documentation
• Creates document outlines based on interviews with subject matter experts and research.
• Works with project managers, IT staff, and others to develop required deliverables.
• Oversees the document review process and coordinates review meetings.
• Organize and track the efforts of the IT Policies and Procedures Core Team.
• Train applicable topics in new IT Associate training or as part of IT software tool implementations or upgrades.
• Assist with a variety of related projects on an ad hoc basis.
• Train, schedule and coordinate new IT Associate training classes. Develops and delivers IT training with context and meaning.
• 5+ years of experience as a Technical Writer
• 3+ years of experience creating training documentation, curriculum and training others
• Experience with the Adobe suite of products and SharePoint
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Founded in 1996, SofTec Solutions is a leading IT Consulting Services firm for Federal, State & Local Government, Commercial and Healthcare industries. We pride ourselves on building strong relationships with our candidates and clients to find just the right match. We look for candidates who go beyond the norm of the usual employee and are hungry for new learning experiences and situations. Because of our resources we have been listed for three consecutive years in the Inc. Magazine’s Fastest Growing Companies in America.