Overview
The Dispatch department is the company's central point of communication for flight operations and is staffed 24/7. The primary focus of the department is to ensure that all flights are operated in compliance with Company policy, procedures, and regulatory requirements, and to provide a high level of customer service to clients and flight crews in support of their trips each day.
Essential Responsibilities/Duties
- Verify that each scheduled flight is in compliance with FAA Part 135 and 91 regulations and Solairus company policy and issue releases to flight crews
- Maintain situation awareness of all flights while on shift
- Arrange trip logistics and service items as necessary to support the clients and flight crew.
- Review and verify flight logs submitted by crews.
- Evaluate next day’s flights for possible compliance issues (crew legality, maintenance discrepancies) and direct any concerns to the proper department for resolution
- Confirm flight and duty time limitations for flight crews to ensure compliance with applicable Federal Aviation Regulations and Solairus Flight Operations Manuals.
- Facilitate an effective pass off from one shift to the next to ensure all task and follow up items are addressed.
Qualifications
- At least two years of corporate aviation scheduling experience
- Excellent Interpersonal and Customer Service Skills
- Ability to work with the Solairus flight planning and scheduling software, and the Microsoft Windows and Office Software.
- Ability to interact effectively as a team member with other Dispatchers and Flight Coordinators.
- Ability to maintain strict confidentiality in all cases regarding client information and travel schedule.
- Knowledge of aircraft scheduling principles and aircraft trip planning resources including knowledge of FAA regulations, airport information, resources available for trip planning, aircraft and trip support, and weather monitoring.
- Ability to quickly learn and assimilate Solairus flight operations standards and policy.
- Skill in organizing and performing detail-oriented and timely duties and functions.
Additional Information
Salary - $60,000 - $65,000
