Soleo Health is seeking a Nurse Liaison to support our Tempe and Phoenix Specialty Infusion Pharmacy business needs. Join us in Simplifying Complex Care! Soleo Health
Perks:
- Competitive Wages Mileage Reimbursement & Paid Drive Time 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Nurse Liaison plays a critical role in coordinating the transition of patients from hospital or healthcare facilities to home-based or alternate site infusion therapy.
- This position works closely with hospital discharge planners, case managers, physicians, and the internal clinical and operational teams to ensure safe, timely, and seamless discharges.
- The Nurse Liaison also provides direct bedside education and training to patients and caregivers on infusion therapy protocols, device use, and care coordination.
- Responsibilities Include: Collaborate with physicians, case managers, and discharge planners to identify eligible patients for home or alternate site infusion therapy.
- Perform bedside visits to assess clinical needs, suitability for home or alternate site therapy, and support discharge readiness.
- Facilitate timely coordination between the hospital team and internal departments (pharmacy, operations, reimbursement) to ensure all logistics are in place for discharge.
- Deliver personalized bedside education to patients and caregivers on IV therapy administration, care of central lines, and safety protocols.
- Provide training on infusion devices and techniques, verifying readiness before discharge.
- Educate home health agency staff when needed to ensure proper care delivery post-discharge.
- Conduct initial patient assessments to confirm appropriateness for home or alternate site care and ensure alignment with payer requirements.
- Collect and communicate clinical documentation necessary for treatment planning and reimbursement.
- Document all patient interactions, education, coordination efforts, and care plan updates in a timely and accurate manner.
- Serve as a clinical liaison between the hospital and the Company, promoting services, addressing questions, and fostering trust with patients and referral sources.
- Advocate for the patient’s needs and ensure clear communication across the care team.
- Maintain ongoing contact with patients during their hospitalization and early stages of home or alternate site therapy to support adherence and address challenges.
- Monitor referral platforms and maintain communication threads with internal teams.
- Coordinate and attend meetings with hospital personnel and internal departments as needed.
- Support marketing and business development efforts by identifying new referral sources and participating in hospital-based outreach.
Schedule:
Monday - Friday, 8am - 5pm
