Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.


Work Shift:
Weekend (United States of America)

Scheduled Weekly Hours:
0

Compensation:
Salary Range: $15.00 - $22.50



Union Position:
No

Department Details
This is a scheduled PRN position 6:45am-3:15pm every other weekend.Summary
Greets and assists patients, families and visitors in a courteous manner. Provides information and assistance to patients, families, and visitors in accordance with guest services programs and initiatives.Job Description
Possesses outstanding front line customer service and creates a positive first and last impression to patients, families and visitors. Assists with problem resolution and serves as a liaison to Sanford resources and associates. Displays extraordinary professionalism and tact during stressful and busy times, displaying ability to problem solve. Responds to patients with empathy using positive interpersonal and effective communication skills. Directs patients, family members, visitors and guests to patient hospital departments, clinics and other Sanford locations. Monitors traffic in patient drop off areas. Provides city information to patients and visitors about available lodging and area business. Recognizes and responds to sensitive situations and issues with discretion and confidentiality. Identifies systems improvement needs and advocates a plan for improvement. Collaborates with other Sanford associates and Guest Service staff to make Sanford patient and family experiences as positive and stress free as possible. Proactively assesses family needs and assures they are aware of amenities available such as, pagers, lockers and computer areas. Manages family rooms and public waiting areas. May complete family room rounds on a daily basis. Demonstrates computer based customer support skill, logging into the Sanford Electronic Privacy Information Center (EPIC) to pull patient information.Qualifications
High school diploma or equivalent preferred.Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to [email protected].
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Solutions by Sanford is proud to offer travel assignments across a 26-state footprint serving primarily rural areas in the upper Midwest. Our growing family is looking to add nursing professionals through travel assignments. With nearly 50,000 employees, we are dedicated to the work of health and healing where services are needed most.