Must Haves:
- Ability to understand technical architecture design of applications and communicate technical options and alternatives to Business Customers
- Development, review, and approval of business requirements for all in scope work effort
- Deliver accurate, detailed, quality documentation
- Provide accurate estimates of effort
- Complete research that meets business and systems standards and requirements
- Develop/maintain test plans, use cases suitable for UAT
- Ability to lead to gather user requirements via user interviews, JAD sessions
- Ability to analyze business needs, and propose system solutions
- Experience working with Agile, Scrum, waterfall and iterative project methodologies
- Possess proven analytical skills as applied to system functionality and business/system processes through problem resolution and customer satisfaction
- Ability to generate user and system documentation including user ID's, access control, and audit requirements
- Possess a thorough understanding of business and system processes in order to make recommendations and propose technical/non-technical solutions to meet business requirements
- Create and maintain data mapping between systems, web services and user experiences.
- Ability to adhere to project methodology and PMO standard guidelines
- Strong understanding of Information Technology systems and Software Development Lifecycles (ie Waterfall and Scrum)
- Strong understanding of company and industry standard/best practices in all areas of development activities
- Strong understanding of testing methodology
- Strong skills in Microsoft Office products (Excel, Word, PowerPoint, Visio, MS Project, etc)
- Ability to collaborate with project managers in defining detail tasks for project plans
- Comfort with creating and presenting project status to various levels of Management
- Collaborate with business partners to analyze and understand business problems and needs
- Possess thorough understanding of the business process and related information systems to create current business process map (“as – is” process map)
- Collaborate with business partners to define project vision and scope
- Facilitate business requirements gathering sessions with the business owners and key technical resources
- Elicit business and user requirements from business partners using a variety of industry standard/best practices techniques
- Document, categorize and prioritize business, user and system requirements
- Validate requirements for quality attributes, such as clarity, conciseness, correctness, completeness, testability, and traceability
- Use a variety of proto-typing techniques to validate and verify that the proposed solution will meet the business and user requirements
- Collaborate with business partners to define acceptance criteria for proposed solution
- Translate the business and user requirements into system requirements.
- Review and approve project documentation, including estimates, business requirements, design documents, technical documents, test plans, and test results
- Understanding of digital projects, design (wireframes, comps), analytics, measurement and implementations.
- Ability to develop and maintain a traceability matrix
Preferred/ Nice-to-haves:
- Experience in captive automotive finance and/or finance experience
- Understanding of legal, compliance and privacy requirements in finance industry
- Digital, Mobile Platform Technology experience
- Customer facing web experience
- CRM systems experience
- Digital analytics, BI experience
- Technical/IT background
- Experience with rules/decision engine
Ability to work in team environment
- Active listener
- Adaptable to change
- Analytical and able to multi-task
- Customer focus/satisfaction
- Self-starter
- Team player
- Business process re-engineering
- Excellent written and verbal communication skills
- Track record of strong problem-solving skills
All qualified applicants will receive consideration for employment without regard to race, color, religion, place of origin, ethnic origin, national origin, ancestry, age, sex, sexual orientation, gender identity, transgender status, genetic information, mental or physical disability, marital status, pregnancy, veteran status, or any other characteristic protected by applicable national, state, or local law.
