Preferred
• At least 4 years of experience in creating requirement specifications based on Architecture/Design /Detailing of Processes
• Hands on experience in Genesys 8.x version for call routing and reporting purposes
Experience on working on Java/Websphere based custom application for IVR
Avaya Experience Portal
NICE call recorder
NICE IEX work force management
• Analytical and Communication skills
• Planning and Co-ordination skills
• Experience with project management
• Experience and desire to work in a management consulting environment
Desired Skills & Experience
Required
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience in IT
** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
Note:-
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.