Job Purpose
The purpose of the Office Associate is to accurately enter information into SECO’s and our customers’ systems, telecommunication activities, and support internal and external customers.
Essential Duties and Responsibilities: Other duties and responsibilities may be assigned.
- Accurately update inbound load information into multiple systems for inbound shipments.
- Update completed inbound loads within multiple systems. Shortages, overages, damages, and other information should be properly notated and updated.
- Entering and tendering outbound loads into multiple systems. Partially loaded outbound trailers are to be updated as well.
- Match, scan, and electronically file inbound and outbound documents as well as Target unloading reports prior to disposing of the paperwork.
- Maintain reports and spreadsheets throughout the day and submit them internally and to the customers, if required.
- Entering unloading report data into the system for the assigned DC’s.
- Promptly and courteously answer phone calls, assist caller, and transfer calls to the appropriate party or department.
- Reporting findings and general notes on daily processes to their manager/supervisor.
- Report any malfunctioning equipment or programs to their manager/supervisor.
- Schedule 2:00pm - 10:30pm Monday - Friday
