Job Title
Medical Registration Specialist
Department
Medical Registration
Reports to
Site Manager
Status
Part Time/Non-Exempt - Saturdays only
Position Summary
Responsible for greeting and registering patients, as well as verifying all patient information and insurance details. Additionally, the medical registration specialist must collect co-pays, answer calls, and communicate with other medical employees as needed. Medical registration specialist may also schedule patient appointments.
This position is Saturdays only- Shift Hours are 7:45 AM to 4:00 PM
Detailed Responsibilities
- Greets and directs patients and visitors.
- Demonstrates a commitment to “World Class Customer Service” and promotes a positive work environment.
- Verifies patient’s appointments and time upon registration.
- Verifies patient’s record is up to date and accurate. Makes appropriate changes in computer system and on patient’s records.
- Works closely with billing and scheduling departments for patient insurance verification.
- Collect co-pays, deductibles and inquire on previous balances.
- Assists with other medical office needs, including scheduling, telephone inquiries and taking payments.
- Operates a personal computer and appropriate software packages or its equivalent.
- Assist in requests for medical records.
- Meet productivity, quality/accuracy and collections benchmarks.
- Flexible to work at multiple locations and different shifts.
- Performs other related duties as assigned or requested.
Specific Job Knowledge, Skill, and Ability
- Excellent telephone skills and etiquette.
- Ability to answer phone calls from patients, referring physicians and staff.
- Use computer system to verify and update patient demographics. Scan materials or copy records to maintain patient files.
- Ability to comply strictly with our core values (respect, integrity, compassion and excellence) with patients, fellow employees, physicians and vendors.
- Communicate effectively with all departments about patient needs
- Assist coworkers with all registration tasks and patient needs/requests.
- Maintain a working knowledge of all insurance plans. Which includes collection of co-pay and allowable from patient.
- Demonstrates a pleasant disposition, positive attitude, and possess the ability to maintain a cordial and professional approach during periods of stress.
- Must be able to multitask in a very busy environment while maintaining attention to detail.
- Is consistently at work and on time.
- Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
- Maintains confidentiality
Among the many benefits of a career with Southwest Medical Imaging, are the following:
- Medical, Dental & Vision Coverage
- Health Savings Accounts (HSA-available if enrolled in a high deductible plan)
- Flexible Spending Accounts (FSA)
- Dependent Care Reimbursement Accounts (DCRA)
- Employee Assistance Program (EAP available if enrolled in Health plan)
- 401(k) retirement plan
- Paid Time Off (PTO)
- Company Paid Basic Life & AD&D Insurance
- Voluntary Life Insurance
- Voluntary Short Disability
- Company Paid Long-Term Disability
- Pet Discount Program
- 6 paid Company Holidays
- Floating Holiday, Jury Duty & Bereavement Leave
- Tuition Reimbursement
- Competitive Salary
- Leadership Mentoring Opportunities
