Salary:
£33,000.00 - £40,000.00 Per year
We are looking for Capacity Forecasting Analyst to join our team in Basingstoke.
This is a full time fixed term role for 12 months, where you'll be able to work from home and in the office.
The role
You'll use your data analysis skills to support our Customer Service Management Centre and Property Services teams with capacity planning across all channels. Your role will be key to ensuring that we are able to deal with demand and meet our customer experience targets.
You'll help develop effective forecasting and planning models and tools that enable us to plan accurately and continuously improve our performance.
As well as providing analysis to guide operational decisions you will be sharing insights and collaborating with our stakeholders.
What you'll need:
If you are a looking to use your current experience or knowledge in a demanding and interesting new role, where you'll work collaboratively to make a real difference to our customers, we would like to hear from you.
We have some great benefits at SNG, including:
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Chance to buy or sell holiday as part of our flexible benefits package
3 additional wellbeing days and 2 paid volunteering days
Generous matched pension scheme up to 12% and Life cover at 4x salary
Enhanced maternity/paternity/adoption pay
Options for private medical insurance, dental insurance and critical illness cover
Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Sovereign Network Group is a housing association that provides affordable homes and services to communities across the South of England. They are committed to improving the lives of their residents and creating sustainable communities.