Business Development Manager, Retail Channel (Starlink Brazil Growth)

BUSINESS DEVELOPMENT MANAGER (STARLINK BRAZIL GROWTH)

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world – bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Product Growth Team is seeking a Business Development Manager to own and scale the Starlink retail channel across Brazil. This role is responsible for day-to-day management of relationships with big box and specialty retailers, leading distributor partnerships, and driving the operational and commercial excellence required to grow retail distribution, activations, and sell-through at scale. It requires strong channel management expertise, comfort working with both people and data, and fluency in forecasting, inventory, promotions, and the day-to-day mechanics that make a high-growth retail channel run.

The ideal candidate combines proven retail channel and business development capabilities with analytical rigor and execution discipline. This is a unique opportunity to work at the cutting edge of connectivity technologies with a world-class team focused on connecting every household and traveler.

RESPONSIBILITIES:

• Define and execute comprehensive channel strategies for consumer sales (retail + online)
• Identify, establish, and grow strategic relationships with key retail partners and distributors (electronics retailers, mass merchants, etc.) to enable both online and offline strategies
• Develop and manage sales forecasts, budgets, and KPIs; drive aggressive sales targets and analyze sales data to identify trends and opportunities
• Negotiate and close partnership deals with omnichannel customers
• Serve as the primary point of contact for assigned retail customers (onboarding, account management, and long-term revenue growth)
• Conduct market research and competitive analysis in the LATAM broadband and retail sectors
• Collaborate with product, marketing, engineering, finance, and legal teams on go-to-market plans
• Analyze data and provide actionable recommendations to leadership

BASIC QUALIFICATIONS:

• Bachelor’s degree in engineering or business
• 6+ years of professional experience in business development, sales, operations, or account management
• 3+ years of experience working with customers on a technical product or service
• Fluency in spoken and written English is required as this position involves regular communication and coordination with US based teams

PREFERRED SKILLS AND EXPERIENCE:

• Proven retail industry experience (consumer electronics, CPG, or FMCG preferred)
• Experience developing go-to-market strategies and building sales channels in international markets
• Familiarity with the Brazilian retail landscape (key partners, sales cycles, and consumer behavior)
• Strong interpersonal, presentation, communication, and negotiation skills
• Analytical mindset and ability to synthesize complex information
• Fluency in Portuguese and Spanish is preferred

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel approximately 50% of the time to customer locations and other SpaceX locations