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    Spare Time Entertainment

    Entertainment & Recreation

    Guest Service Associate

    Birmingham, United StatesOn-SiteFull-timePosted 1mo ago
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    Job description

    • Greet guests, determine needs, assign open lanes, and provide startup instructions, as necessary.
    • Answer guest inquiries over the phone and in-person; providing accurate information.
    • Inform guests of upcoming promotions, specials, and events.
    • Confidently operate the POS System making accurate transactions while operating lanes, collecting payments, returning change, and printing reports or scores.
    • Issue, record and redeem gift certificates, coupons, etc. ... according to company policy.
    • Balance receipts, count cash, and complete daily shift paperwork.
    • Manage lane inventory and assists with lane turnover tasks.
    • Maintain a sanitary, organized, and presentable area.
    • Communicate with pit crews; operate call buttons, relay information, log calls, check response time.
    • Perform various duties related to vending machines; remove, count, and record vending money, restock items, etc.
    • Perform opening and closing duties as required.
    • Monitor guests for rule violations.

    Job details are sourced from the employer's original posting.

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    About the company

    Spare Time Entertainment

    Spare Time Entertainment operates family entertainment centers including bowling alleys, arcades, and dining venues across the United States.

    View all Spare Time Entertainment jobs
    Industry
    Entertainment & Recreation
    Open roles
    112

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