What you have

• Highschool diploma or equivalent

• Previous hospitality experience

• Prior experience in a cleaning position

• Excellent communication skills, both verbal and written

• Strong customer service skills

• Ability to use technology, e.g., computers, tablets, iPads

• Organizational skills

• Proven experience in working quickly and efficiently

• Ability to take initiative and handle assignments with limited supervision

• A sense of ownership in everything that you do

What you’ll do

• Clean and sanitize assigned hotel rooms to include: dusting, vacuuming, changing bed linens, cleaning windows, mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirements

• Replenish amenities within guest rooms, including toiletries and minibar

• Report any technology, maintenance, or room ware issues to Housekeeping Manager

• Interact with all hotel guests in a professional matter; assist as needed and share hotel knowledge

• Assist guests with any special requests, including amenities or any room ware needs

• Maintain cleanliness and organization of the housekeeping office and storage area. Ensure carts are cleaned and restocked daily

• Perform turndown service as requested by guest

• Report any suspicious activity, unusual items, or irregular behavior

• Review daily board and refresh stay over rooms

• Other necessary duties as reasonably assigned

Physical Demand

• Ability to sit or stand for extended periods of time

• Ability to bend

• Ability to lift, pull 50 lbs

• Ability to communicate clearly

• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly

• Work on multiple tasks, making appropriate progress towards deadlines

• Able to work independently, take direction, and provide direction to others

• Manage differing personalities within the property, the resort, and the community

• Maintain the highest degree of confidentiality

• Ability to work effectively in stressful, high pressure situations

• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary