Kennel Technician

Title:                               SPCA Cincinnati Kennel Technician

Department:                 Kennel

Position Reports to:    Senior Operations Manager

FLSA Status:                 Non-exempt

Purpose of Position:  To house, feed and keep clean the animals in our care.  To show animals to potential adopters when requested.

Responsibilities:

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees are required to follow any other job related duties assigned by their supervisor.  This document does not create an employment contract implied or otherwise, other than an “at-will” relationship.  We reserve the right to change its contents at any time.

• Cleaning assigned areas. This task involves cleaning up after the animals, including urine, feces, and other waste material.
• Assuring that animals in assigned cleaning area(s) have food and water.
• Performing shows and releases. This involves customer service as the staff member is showing animals to potential adopters and/or releasing animals to their new adopters or owners.
• Constant cleaning of hallways, walls and windows in the whole facility.
• Report to veterinarians any animal that is bleeding, sick or appears to have an injury.
• Other duties as assigned.

People Care

People and animals are the key focus to fulfilling our mission.  Making internal and external patrons and their needs a primary focus is expected in all situations.  This position interacts with and collaborates with employees at all levels of the organization.  Communication occurs through face to face, telephone, and electronic interactions and may also include contact with the general public and SPCA Cincinnati business partners.  Communication and contact must be clear, understandable, cooperative, professional and respectful in all circumstances.  Employees are expected to actively support a positive team environment, directly address conflict and appropriately express concerns.

Competencies

Competencies are work behaviors and expectations necessary for successful job performance.  They encompass knowledge, skills, abilities, attitudes and actions.  Organizational competencies apply to all jobs at the SPCA Cincinnati, position competencies are specific to this position.

Organizational Competencies

• Accountability Attention to Detail           Decision Making
• Flexibility Initiative                                     Integrity
• Leadership Managing Resources              Result Oriented
• Teamwork Technical Expertise                 Time Management

Position Qualifications: Education, Certification and Knowledge/Skills/Abilities

Required

• Demonstrate excellent oral and written communication skills and ability to follow instructions as given in either form.
• Ability to handle stressful and/or difficult situations as presented by visitors, staff and/or volunteers.
• Ability to work in environments with possible exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, traffic hazards, pathogenic substances, animal attacks and animal bites.
• Must be 18 years of age, has a high school diploma or equivalent GED, valid driving license with a clean record.
• Ability to operate a computer and knowledge of commonly associated software programs.
• Ability to lift 30 lbs. or more, work with all species of animals, have the physical ability to maintain balance, scoop, crouch, and reach over your head.
• Ability to work daytime, evenings and weekends as assigned.