Recovery Support Specialist (Case Manager)

Spero Health is seeking a Recovery Support Specialist (Case Manager) to join our awesome teams in Owensboro, KY and Henderson, KY!

*** This position will support both clinic sites: Owensboro, KY (Tue/Wed/Fri) and Henderson, KY (Mon/Thurs) ***

This position is for a Recovery Support Specialist (Case Manager) who supports the mission of “Saving Lives, Instilling Hope and Restoring Relationships” in an integrated team with patients receiving counseling, case management and medically assisted treatment. Spero Health believes better outcomes are achieved when you treat the whole person, through integrated care. If you are looking for a career where you can make a difference in someone's life, Spero Health is the right place for you!

The Recovery Support Specialist (Case Manager) responsibilities include, but are not limited to the following:

• Assess patient needs and barriers
• Develop and implement the treatment plan in collaboration with the patient
• Maintain current assessments, treatment plans, and supporting clinical documentation required for prior authorization submissions, continued stay reviews, and reauthorizations
• Prepare, submit, and monitor prior authorization requests in accordance with payer requirements and organizational policies
• Respond promptly to requests for additional clinical information and collaborate with the Authorization Team, providers, and clinic leadership to ensure payer approval
• Maintain knowledge of payer-specific authorization requirements, medical necessity criteria, and organizational workflows to ensure timely access to care and minimize authorization denials
• Advocate on behalf of the patient for needed services and benefits
• Connect patients with appropriate resources and assist them with obtaining their needs such as transportation, medical assistance, etc.
• Provide education, modeling, and support in the areas of daily living, budgeting, money management, and medication management
• Engage patient in recovery-oriented, patient centered care in accordance with professional standards of practice
• Complete required Documentation in an appropriate and timely manner
• Ensuring compliance with HIPPA and CFR 42 part 2 regulations
• Collaboration with all members of the multidisciplinary team to enhance patient experience and continuity of care
• Community Outreach as applicable