Clinic Support Technician - Primary Care Float Pool

Job Summary – Clinic Support Technician

The Clinic Support Technician provides administrative and operational support to the ambulatory care team to ensure efficient, safe, and patient-centered clinic operations. This entry-level role assists with non-clinical tasks that support patient access, workflow coordination, and overall clinic function, allowing licensed and certified staff to focus on direct patient care.

Responsibilities include administrative processing, document management, basic clinic preparation, and general operational support within a defined scope. This position does not provide direct patient care or perform duties requiring clinical licensure or certification. The Clinic Support Technician serves as a supplemental team member and does not replace Patient Access Specialists, Medical Assistants, or nursing staff.

Working under the direction of clinic leadership, the Clinic Support Technician contributes to smooth daily operations, supports team efficiency, and helps promote a positive patient experience. This role is designed as a flexible, learning-oriented opportunity for individuals interested in exploring healthcare careers.
KNOWLEDGE/EXPERIENCE: Interest in healthcare careers preferred. Previous customer service, administrative, or volunteer experience helpful but not required. On the job training provided.

EDUCATION: High school student, recent graduate, or college student preferred. Minimum age requirements per organizational policy.

LICENSE/CERTIFICATION/REGISTRY:  None.

APTITUDES:  Demonstrated ability to communicate in a professional and courteous manner with customer. Demonstrated ability to complete assigned work effectively. Ability to manage complex and multiple tasks within assigned timeframe. Ability to work independently with minimal direction, performs detailed assignments, and compile information with accuracy. Open to feedback and open to a changing environment, which requires flexibility in scheduling and department assignments.  Able to read and write in order to complete medical reports and basic arithmetic is required. Maintains confidentially and professionalism at all times.