Bank Reception Administrator

Hospital Administrator | Reception | Bank | Shift based Monday to Saturday shift-based | Dunedin, Reading 

Spire Dunedin Hospital is recruiting for experienced administrators to join the reception team on a bank basis

Spire Dunedin Hospital has been serving the Reading community for over 100 years, as a first-class medical facility. Based in the heart of Reading, the hospital has two theatres, 16 inpatient beds, three recovery bays, Oncology services and an Endoscopy Suite

Duties and responsibilities:

• Welcoming patients and escorting to their room.
• Admitting them in the computer ensuring accurate collection data
• Acting as point person for enquiries
• Carrying out various admin task, including filling of patient notes
• Compliance with forms and processes.
• Discharge of patients onto computer system ensuring accuracy of all information.
• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.

Who we're looking for:

• A personable individual with the ability to work on own initiative as well as part of a team
• Good basic PC skills, including Word, Excel and Outlook
• Excellent customer service skills
• Great communication skills at all levels
• Experience in a customer service environment is desirable
• Previous experience in administration is essential
• Attention to detail

Benefits

•    Bank colleagues are paid weekly
•    We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
•    Unsocial Enhancements, dependent upon shift pattern worked (won’t be applicable for all)
•    Access to Spire Healthcare pension
•    Access to Blue Light Card discounts
•    Smart spending discounts (in addition to Blue Light discounts) via ‘Spire for You’
•    Wellbeing Centre access via ‘Spire for You'
•    Free uniform
•    Free DBS
•    Full induction, including mandatory training updates
•    Opportunities for further training and progression into permanent posts
•    Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
•    We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:
•    Driving clinical excellence
•    Doing the right thing
•    Caring is our passion
•    Keeping it simple
•    Delivering on our promises
•    Succeeding and celebrating together
•    Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

“Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.”

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications