HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    SP

    Spire Hospitality

    Hospitality

    Front Office Supervisor

    Park Ridge, United StatesOn-SiteFull-timePosted 1mo ago
    All Spire Hospitality jobs

    Job description

    The Marriott Park Ridge is seeking a Front Office Supervisor to join our positive and talented team! Conveniently located just a short distance from Woodcliff Lake, Nyack, The Outlets at Bergen Town Center, and the excitement of New York City, the Marriott Park Ridge is a newly PR social with   a full-service restaurant, and exceptional amenities designed to create memorable guest experiences.

    SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
    We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more

    In this role You'll warmly welcome our guests and provide exceptional service throughout their stay. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. Inspire and empower the guest services Team to embody excellence, fostering repeat business through outstanding leadership. Your efforts will create unforgettable and unique memories that leave a lasting impression.

    Essential Job Functions:

    • Promote exceptional customer service by setting a positive example and consistently providing our guest with outstanding service and courtesy
    • Respond promptly and effectively to guest questions and requests
    • Fosters strong working relationships within Guest Services and with other departments by communicating effectively
    • Optimize the guest check-in and checkout process to ensure seamless and accurate experiences
    • Empower new team members with the essential procedures and techniques of exceptional guest service through comprehensive training
    • Excel at multitasking in dynamic environment
    • Resolve guest concerns with attentive service recovery

    Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

    Job details are sourced from the employer's original posting.

    Open job posting
    SP

    About the company

    Spire Hospitality

    Spire Hospitality is a leading hotel management company that provides a comprehensive range of services to owners and brands.

    View all Spire Hospitality jobs
    Industry
    Hospitality
    Open roles
    128

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.