Guest Services Indoor Attendant

IMPORTANT: We are now accepting applications; however, you will not hear back until hiring starts:

Accepting Applications: Now

Begin Hiring: October-December

Winter Season: December-April

SUMMARY/OBJECTIVE

Working under supervision; this position requires excellent guest service, effective communication with guests & fellow employees and instrumental involvement within ticket sales, guest service, rental department, general housekeeping and an overall commitment to working as a team within our recreation facility.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Serve as the first point of contact for guests, offering information and assistance.
• Address questions, concerns, and manage lost and found items.
• Create a welcoming and informative atmosphere for all visitors.
• Collaborate with other team members to ensure a seamless guest experience.
• Handle guest issues with empathy and efficiency.
• Maintain a thorough understanding of resort facilities, services, and events.