We are a Tempe-based Safety & Promotional Marketing Company located just west of Downtown Tempe and ASU! We are an exciting, fast-paced company, and we are expanding fast!
As a large manufacturer and decorator of promotional and safety products, we have an immediate need for an eCommerce Order Processing Associate to join our office team. With a high volume of orders per day, a successful candidate will have a strong grasp on high-level order processing, attention to detail, and a customer-first mentality to ensure accurate and timely order processing while maintaining a consistent schedule with a can-do attitude.
This position is a fast-paced, business-learning type job opportunity with a flexible, professional, and laid-back environment—along with added business/marketing education in one.
Our candidate of choice will be able to balance the following skills to be successful:
• Processing all online orders from our eCommerce and CRM / ERP platforms
• Complete ownership of the order life-cycle from creation to shipping and billing
• Following up with shipping team on pending orders
• Following up with production team on pending orders
• Interacting with our eCommerce platform (i.e. order review, order processing)
• Purchase order creation / management, tracking, and backorder management
• Maintain and track customer orders
• Customer service when needed – for customers who follow up via email and phone calls, or placing manual orders for customers
Other opportunities for growth include:
• Billing and invoicing processing
• Large / Corporate order processing
• Sales team integration
Qualifications:
• High school diploma or equivalent, required
• Minimum of 2 years of customer service experience
• Web application or eCommerce experience
• Proficiency in English
• Oral communication skills
• Written communication skills (mainly for writing professional emails)
• Customer relations
• Customer service
• This is a STARTING position with a STARTING salary. There’s room to grow here based on performance.
LIFT 30LBS BOXES WHEN NECESSARY
MUST BE LEGALLY ABLE TO WORK IN THE UNITED STATES
IMPORTANT NOTES:
THIS JOB CAN BE VERY FAST PACED AND YOU MUST BE ABLE TO WORK UNDER PRESSURE AND EVER-CHANGING DEADLINES.
Our client base is both local and national and provides great exposure and learning opportunities for growth and advancement!
If you are interested, please email your resume and/or work experience-generated email.
Principals only. Recruiters, please don’t contact this job poster.
STARTING SALARY RANGE: DOE
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Sportex Apparel Of Arizona, Inc. is a company involved in the apparel industry.