Sprinto is an Autonomous Trust Platform that centralizes trust requirements across security frameworks, vendors, and customers.
Sprinto autonomously executes tasks needed to maintain trust across compliance, audits, risk management, vendor risk, privacy, and AI governance, enabling organizations to maintain a strong, reliable trust posture without draining operational bandwidth and resources on repetitive tasks.
Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve raised $31.8M in funding to fuel our mission. Trusted by over 4,000 organizations across 75 countries, Sprinto helps organizations stay audit-ready, manage real-time risks, and scale fearlessly. With 300+ native integrations and AI-driven automation, Sprinto supports 200+ global security standards natively, including SOC 2, ISO 27001, GDPR, HIPAA, PCI-DSS, and more. Sprinto's extensible architecture enables organizations to build and support an infinite number of custom integrations and frameworks.
Founded in 2020 by second-time founders Girish Redekar and Raghuveer Kancherla, Sprinto powers compliance for organizations like Whatfix, Encora, Anaconda, Whatnot, Ultrahuman, WeWork, Everstage, AI Foundation, HackerRank, and many more.
Nobody succeeds at Sprinto by staying in their lane.
We are organized around problems, not job titles. Sprinters take ownership beyond their role, solve hard problems, and care deeply about the impact they create. If something can be improved, fixed, or built, we don't wait for permission; we step in.
Being remote means we rely less on proximity and more on trust. We write things down, communicate openly, and move quickly because great teams aren't built by sitting together, they're built by pulling in the same direction.
We believe progress beats perfection, feedback is a gift, and doing the right thing matters, even when nobody is watching.
And while we move with urgency, we never move alone.
Identify friction across the customer journey — using both data and firsthand experience from enterprise deployments — and translate it into scoped, measurable CX programs.
Own end-to-end project management for deployments of key enterprise customers, driving onboarding, implementation, and time-to-value.
Align Sales, Solutions, CS, Support, Product, Engineering, and Ops on ownership, tooling, and execution.
Define and track program success through dashboards, business reviews, and KPI frameworks tied to customer outcomes.
Convert repeat customer scenarios into standardized playbooks, documentation, and enablement assets.
Prioritise improvements using customer feedback, onboarding data, support signals, and deployment learnings.
Drive adoption of new processes and systems through strong change management.
Provide leadership with clear updates, trade-offs, and visibility into progress, risks, and blockers.
2-5 years in Program Management, Customer Success Operations, Service Delivery, Implementations, Business Operations, or a similar cross-functional role in B2B SaaS.
Proven experience leading complex initiatives with multiple stakeholders, competing priorities, and measurable business outcomes.
Strong operator mindset: able to move from ambiguous problem statement to charter, milestones, owners, metrics, and launch plan.
Excellent written, verbal, and executive communication skills; comfortable presenting to senior stakeholders and working teams alike.
Data fluency with Excel / Google Sheets and strong comfort with dashboards, KPI design, and operational analysis; SQL / BI skills are a plus.
Experience improving customer lifecycle motions such as onboarding, adoption, support, renewals, handoffs, or enablement.
High ownership and change-management capability: can influence without formal authority and drive adoption across teams.
Good to Have :
Experience in Customer Experience, Customer Success, RevOps, or post-sales functions of a high-growth SaaS company.
Exposure to CRM / CX / support / project systems such as HubSpot or Salesforce, Gainsight / Totango / Planhat, Jira / Asana, Zendesk / Freshdesk, and BI tools.
Background in security, compliance, IT operations, or another domain with structured workflows and heavy cross-functional coordination.
Formal program or project management training/certifications are good to have, but not required.
At Sprinto, talent, curiosity, and ownership matter more than where you come from. We hire people for the problems they can solve, the impact they create, and the way they help others succeed—not their background, identity, or personal circumstances. We believe the best teams are built when people with different perspectives come together around a shared ambition to build something meaningful.
We're proud to be an equal opportunity employer and are committed to creating a fair, inclusive, and accessible hiring process for everyone.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Sprinto is a compliance automation platform that helps organizations manage security frameworks, audits, risk management, and privacy. It autonomously executes tasks to maintain a strong trust posture, freeing up operational bandwidth.