Job Summary:
Bourbon & Bones Lounge – Square One Concepts, is seeking a professional and experienced Server Assistant to join the team. You will play a vital role in ensuring a seamless and memorable dining experience for our esteemed guests. You will work closely with the servers and other restaurant staff to provide top-notch service, maintain cleanliness, and uphold the highest standards of quality. Your attention to detail, professionalism, and dedication to customer satisfaction will contribute to the restaurant's success.
Duties/Responsibilities:
- Collaborate with the serving team to deliver exceptional service to guests by assisting with their needs promptly and courteously.
- Set up and prepare the dining areas before and after service, ensuring all tables are impeccably set with clean linens, polished silverware, and pristine glassware.
- Assist in maintaining the cleanliness and organization of the dining room, including clearing and resetting tables efficiently.
- Anticipate guests' needs and promptly respond to requests, including refilling water glasses, bread baskets, and condiments.
- Assist servers in delivering food and beverages to guests' tables with precision and attention to detail.
- Assist with the proper storage and handling of food and beverage items, including replenishing supplies as needed.
- Collaborate with the kitchen staff to ensure timely delivery of food orders and maintain smooth communication between the front and back of house.
- Stay updated on the menu offerings, specials, and wine selections to provide accurate information and suggestions to guests.
- Adhere to health and safety regulations and maintain a clean and sanitized work environment.
- Handle guest concerns and complaints professionally, promptly escalating any issues to the management team when necessary.
- Performs other related duties as assigned.
