Responsibilities:
The successful candidate will need to develop a good understanding of the client’s IT infrastructure to:
- Provide day-to-day support of client’s UNIX environment.
- Work with the engineering divisions to streamline and enhance the service offering.
- Ensure that appropriate system monitoring is implemented and supported globally.
- Gather global utilization metrics and report on current capacity and trends.
- Contribute to the IT business continuity process and ensure that regular recovery tests are performed.
- Provide communications to user base for both reactive and proactive system outages.
- Support the adoption and rollout of key ITIL best practices.
Job Requirements/ Experience:
- Relevant technical accreditation or successful completion of vendor certified training (Sun/Oracle, HP, and VMware).
- ITIL certification to at least foundation level.
- Strong skills in all aspects of RedHat, Ubuntu, Centos and Solaris including configuration, patching and in depth troubleshooting.
- Previous experience supporting and managing server hardware from one or more of the following vendors; HP, IBM, Dell.
- Good skills in Shell, bash or PERL.
- Experience and knowledge of Puppet or CFEngine.
- Experience and knowledge of Sendmail.
- Good knowledge of the following Application Servers - DNS, DHCP, GDM.
- VMware knowledge/hands-on experience including, server consolidation, command line usage, and backup and restore technologies.
- Must have familiarity with windows server operating systems.
- Experience of technology roadmap development.
- Excellent customer service attitude, written and verbal communication skills and ability to interact effectively with people at all levels.
- Ability to lead discussions on complex technical issues.
Desirable Skills & Experience
- Good knowledge of MySQL Server 5-5.x administration, Monitoring, High Availability and Clustering.
- Administration and best practice and architectural knowledge of Iplanet Directory server 5 and Oracle directory server 11G.
- Good working knowledge of TFTP and PXE along with kick-start. Jumpstart knowledge is a nice to have.
- Appliance based Load balancing management experience.
- Previous experience supporting compute / HPC environment.
- Working knowledge of IBM Platform LSF.
- Experience in supporting / troubleshooting NFS issues.
- Previous exposure to the Jira project-tracking tool.
Compensation & Benefits: VERY competitive compensation and benefits for the position, including:
- Salary - Commensurate with experience.
- Contributory 401K and Company Equity.
- Medical, Dental Insurance and Life Insurance
- 4 weeks paid vacation and 4 weeks paid sabbatical every 4 years.
