Little Creek Casino Resort Vision and Mission Expectations:
Little Creek Casino Resort team members display their best performance with professional and energetic behavior to promote us as the friendliest casino to our distinguished guests and the best place to work with quality jobs in the region to our team members.
SUMMARY
Floor Technician is an important member of the housekeeping team responsible for maintaining the cleanliness and appearance of floors in various facilities. Success in this position involves ensuring all floor surfaces are sanitary and well-maintained to support a safe and welcoming environment for guests and team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide excellent and friendly service to all internal and external guests.
- Strip, wax, and buff floors to maintain appearance and safety.
- Ensure all hard floors are always maintained clean; sweep, dust mop, and mop hard surface floors
- Clean and sanitize floors and carpets using appropriate chemicals and techniques.
- Operate floor machines, including buffers, scrubbers, and carpet extractors, correctly and safely.
- Dust baseboards, vents, and other surfaces to ensure comprehensive cleanliness.
- Maintain supplies and inventory to ensure operational readiness.
- Always follow safety procedures while performing duties.
- Adhere to Safety Data Sheet (SDS) guidelines when handling all cleaning chemicals and Hazardous materials.
- Consistently maintains all equipment in clean, safe working order.
ADDITIONAL DUTIES
- Clean restrooms, lobbies, and other designated areas as required.
- Empty trash and recyclable bins regularly.
- Perform simple maintenance and repairs as needed.
- Assist with moving furniture and equipment to facilitate cleaning or room setups.
- Performs other duties as assigned
ESSENTIAL BEHAVIORAL EXPECTATIONS
- Maintain confidentiality.
- Accountable to team members and the organization, for example, attends all meetings and trainings.
- Display sensitivity to Native American Culture and actively seek to learn more about the Squaxin Island Tribe.
- Operate within the parameters of the Little Creek Casino Resort Human Resources’ policies, departmental policies, and all other applicable regulations.
- Practice, support, and maintain the mission, vision, and values of Little Creek Casino Resort (LCCR).
- Perform other work-related duties as assigned to support the success of LCCR.
- Learn and implement LCCR’s “7 Waterways” of best guest practices.
- Build upon and diligently practice personal emotional intelligence, including self-awareness, self-management, self-regulation, social awareness, and relationship management.
- Demonstrate emotional intelligence in your explicit behaviors in your interpersonal work relationships with all team members, managers and supervisors, and our guests.
- Uphold LCCR values focusing on engagement, strengths, and emotional intelligence.
PERSONAL COMPETENCIES
We foster a team-oriented environment at LCCR and depend on the Floor Technician to represent our enterprise in a courteous and professional manner with special attention to detail.
- Technical Proficiency: Demonstrates knowledge of floor care cleaning techniques and the ability to use floor care equipment correctly and safely.
- Attention to Detail: Exhibits strong attention to detail and organization in all cleaning and maintenance tasks.
- Customer Service: Maintains a strong communication and customer service orientation when interacting with others.
- Teamwork & Independence: Possesses the ability to work independently as well as part of a team to achieve departmental goals
SUPERVISORY AND LEADERSHIP RESPONSIBILITIES
No direct reports – requires the ability to make independent decisions regarding floor care and safety.
