Level 3 Linux Technical Support Specialists responsible for providing client server support for problem and change tickets surrounding the Linux infrastructure. Incumbent assesses situation to determine problem facing the client. Problems are not routine or standardized and the creation of documentation explaining the solution to the problem is required. Responsible for implementing changes to the client’s environment. Pager coverage will be required and off-shift coverage may be required.
Support Sev1/Sev2 incident & problem tickets for client servers. This involves problem determination and implementation of changes to hardware and/or software. This position provides high level (Level 3) of support. Tasks are not standardized and require independent thought and problem solving to resolve. Interaction with other teams is often required to solve issues
Create and update high quality documentation for maintaining and administering the Linux platform, including architectural, technical, and process documentation and user guides.
Assess platform capabilities and architectural needs and make recommendations to Governance team for enhancements to the platform. Work closely with the governance team to envision, plan and implement new directions.
Work to standardize repeatable tasks and steps within a team while providing coaching and mentoring to the junior team members. This may require creating documentation or scripts that can be used to solve the same problem in the future
Experience in Virtualization - proven knowledge on hypervisor , Create Virtual adapters like NIC, FC, SCSI , Manage & assign the Luns to different LPAR's
Experience on GPFS (General Parallel File System) , LVM(Logical Volume Manager) administration
Design, implement and operate a scalable and reliable system infrastructure supporting fast growth
Analysis and tuning over xSeries Servers, - Recommend operating system updates and configuration modification
Manage system-level configuration across multiple server nodes using Puppet or similar tools
Experience with OS storage (SAN) configuration & maintenance. IBM SVC. Hitachi. EMC. Unix shell scripting (Korn and/or Perl) is a plus.
Experiencing in planning and scheduling periodical maintenance for all hardware, firmware upgrade in Linux Platform.
Facilitate or engage in problem solving to create a continuous improvement culture
Working knowledge of firewalls, load balancers and switches
Establish scripted and automated processes for deployments and configuration changes.
Provides support and technical expertise for applications running in the production environment.
Provide system support including off shift on call support as and when required. Increase staff skill levels by cross training.
Experience with one of the hypervisor (Citrix XenCenter, VMWare, or KVM) is must. Experience with VMware is plus
At least 7+ years experience in Linux,Solaris,Veritas Cluster,Veritas Volume Manager,AIX,CentOS
Client: IBM
Location: Mumbai
Hi,
We have multiple openings for different location, for different clients. If you interesting in collabera, plz find the attached details.
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Squircle IT Consulting Services is a leading IT solutions and services company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space.