PREFERENCE CARD COORDINATOR (RN) - Operating Room (Full-Time/Hybrid, 8-Hour Day Shifts)

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Day - 08 Hour (United States of America)
Preference Card Coordinator RN is responsible for maintaining an accurate, efficient, and data driven preference card system across multiple sites, ensuring alignment of patient care needs and resources. They will be Subject Matter Experts in EPIC preference cards. They will work directly with staff, clinicians, managers, vendors & supply chain personnel to ensure all needed instruments, specialty supplies, implants, tissues etc. are on the preference cards and correct cards selected for scheduled procedures. Responsibilities will include but not limited to preference card management, case need projections, trials & evaluations, and process improvement projects within area of service / department. Works closely with Service heads, scheduling office, SPD and supply chain.  They will use performance improvement methodology to design data collection systems / processes and identify opportunities to improve care / service for patients.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.  Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility.  Employees may also perform other duties as assigned.

• Employees must abide by all Joint Commission requirements including, but not limited to, sensitivity to cultural diversity, patient care, patients’ rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
• Employees must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions.

C

CONNECT with people by calling them their proper name, or the name they prefer (Mr., Mrs., Dr.)

I

INTRODUCE yourself and your role.

C

COMMUNICATE what you are going to do, how long it will take, and how it will impact the patient.

A

ASK permission before entering a room, examining a patient, or undertaking an activity.

R

RESPOND to patient’s questions or requests promptly; anticipate patient needs.

E

EXIT courteously with an explanation of what will come next.

Roles and Expectations

Act as the subject matter expert and able to create, setup and train to the standards of preference card management to the organization Possess strong knowledge of the intra-operations of SHC, including working with supply chain, vendors, Bio Engineering and other like departments to lead on-boarding of new surgeons and maintenance of the preference card system Uphold excellent repertoire with all stakeholders and act as a positive focal point of the interventional platform Maintain and update preference cards on a regular basis & ensure accuracy of same at all times Analyze and prepare next day’s surgical cases Review each case to ensure correct mnemonics have been assigned and scheduled correctly throughout the system Ensure that the correct cards are assigned to each case Review each case for corrections, special needs and conflict checks Create/delete/modify new cards and groups as requested or needed Documentation and follow up of missing case information Review multiple mnemonic cases for duplicate and/or excessive supplies, instruments and equipment Make new cards as necessary Modify pick lists as needed especially for multi card/multi panel cases Retrieve case specific communication and/or scheduling forms previously filed Review schedule for add-ons and notify OR schedulers of corrections needed Ensure naming conventions for cards, equipment, supplies and instruments are upheld Authorize mnemonics to service lines and/or location as necessary for placing cases Process preference card and mnemonics requests from service heads or managers Support of service heads to the PCC workflow standards for card change requests Supply Chain, Item Master, and SPD interface for additions/deletions/substitutions to cards Core Picklist build and maintenance Create and submit requests to IT as needed; maintain pool quantities and cards for equipment Run basic supplies, instrument and equipment reports as needed Daily collection and audit of preference cards and Pick Lists from the preceding days cases Review monthly mnemonic news and update cards accordingly Attend daily huddle with ANMs, service heads OR, SPD and Surgical Materials managers to discuss and remedy items reported on visibility board

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor’s degree or equivalent years of service

Experience: Minimum of 5 year's recent intra-operative experience in an acute care OR environment

Strong service level knowledge

License/Certification: CA Registered Nurse (RN)

Knowledge, Skills, and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

• Ability to work positively with all patients, families, visitors and co-workers regardless of race, gender, disease process, life-style, religious or cultural beliefs or treatment
• Possess excellent verbal and written communication skills for a demanding and customer focused work environment
• Ability to learn new problem-solving techniques and apply them in a real-world environment
• Strong analytical and problem-solving skills
• Ability to maintain confidentiality of sensitive information
• Ability to maintain professional behavior and appearance
• Possess the ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail & quality
• Ability to promote a positive work environment by practicing good communication, diversity awareness and teamwork
• Ability to state the hospital and departmental mission statements and understand how they participate and contribute to them
• Possess strong project and time management skills
• Experience with Lawson ERP
• Advanced knowledge of Microsoft Excel and proficient with all other Microsoft Office programs
• Data management skills
• Experience with EPIC OpTime, case scheduling and independent project management

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $72.64 - $96.23 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.