Field Service Manager Jobs in Gateshead at Stannah - Join Our Team!
Stannah is a proud leader in the global lift market, focused on the future and committed to keeping our products at the forefront of safety and innovation. We continue to evolve to meet the changing demands of the world around us.
This is a great opportunity for an experienced Engineer ready to step into a management role or an experienced manger to inspire a team to deliver exceptional service aligned with our values and safety standards.
As Field Service Manager, you’ll lead the delivery of the Branch Business Plan—overseeing PPM performance, LOLER defect management, call‑out responsiveness, first‑time fix rates and overall margin contribution. You’ll champion our company values and ensure our service delivery consistently reflects our commitment to quality and operational excellence.
You’ll manage and support our Field workforce and subcontractors, with Health and Safety, people development, customer satisfaction, operational efficiency and risk management at the core of your approach. Strong communication skills are essential, as you’ll work closely with colleagues across all levels of the organisation and convey complex technical information clearly and confidently.
The successful candidate will be based at our Gateshead Service Branch, with travel across the region to be expected, so a full UK driving licence is essential.
Working hours: Monday -Thursday 8am till 4.45pm, Friday 8am till 3.45pm
Field Service Manager Job Responsibilities:
Please see here for full Job Description: Field Service Manager job description
Field Service Manager Job Requirements:
If you’re an experienced Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you!
This Lift Manager job would be suitable for someone who has previously worked as a Field Service Manager, Lift Service Manager, Lift Repair Manager, Lift Service Supervisor or similar
Benefits Include:
#LDS
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.
We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.
We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Appropriate right to work must be held by applicants. Sponsorship is not available.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.