Dental Front Desk Coordinator

Overview

1st in Smiles is now hiring a Full Time Dental Front Desk Coordinator in Plano, TX!

Be the first smile our patients see!

At 1st In Smiles Dental, we believe exceptional patient experiences start at the front desk. We're looking for a friendly, organized, and customer-focused Dental Front Desk Coordinator to join our team and help create a welcoming environment for every patient who walks through our doors.

Schedule: Monday - Wednesday 7:45 am - 5:00 pm

Thursday 7:45 am - 3:15 pm

To learn more about the practice, visit: https://www.1stinsmiles.com

Full-Time (FT) Employees are eligible for:

• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid $25k Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional employment benefits include:

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household
• 401K

Responsibilities

• Answers incoming calls to include new patients and emergencies
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Appointment scheduling
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance

Qualifications

• High school diploma
• 2 or more years dental front office experience
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team

Practice Description

Equal Employment Opportunity

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

- Answers incoming calls to include new patients and emergencies - Establishing trusting relationship with new patients - Tracking pending and incomplete treatments - Brief patients on treatment plans and practice’s policies - Presenting treatment plans - Making sure dental goals are being met in regard to dental services - Appointment scheduling - Requesting records - Patient follow ups - Knowledge of case acceptances, budgeting, and insurance