Receptionist - Sangamon County

Position Overview

The Springfield Office Associate serves as the first point of contact for constituents looking for assistance.  This position is in our Springfield, IL office.  This unique opportunity offers an exceptional benefit package to include health insurance, including eye care and dental, Deferred Compensation, life insurance and retirement. If you desire to become a valued member of a hard-working and respected team and up for a challenge or a change in your career, please take this opportunity to apply for this rewarding and gratifying position. If you are interested in helping our exceptional team of professionals achieve our mission and you possess the qualifications listed above, we invite you to apply for this position.

Essential Functions

• Under direction serves as a receptionist for the Springfield Office.  Answers incoming telephone calls, disseminates technical information concerning agency programs, services, and labor laws.
• Performs a variety of clerical duties to provide office support.
• Receives, sorts, screens, and delivers all incoming U.S., inter-agency and electronic mail to appropriate office destination.
• Monitors office supply cabinets and kitchen supplies.
• Utilizes personal computer database to retrieve casefile information and match a variety of correspondences to files, including applications, checks, mail returns and legal documents.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school and two years of office experience.
• Requires the ability to keyboard accurately at 45 wpm.

Preferred Qualifications

• Two (2) years of experience working on a multi-line phone system.
• Two (2) years of experience with office practices, procedures, and programs.
• Two (2) years of extensive skills in writing, composition, grammar, spelling and punctuation.

Conditions of Employment

• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
• This position is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. This job may require a good deal of walking or standing, or involves sitting most of the time with some pushing and pulling of arm or leg controls.
• Requires completion of a background check and self-disclosure of criminal history.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Agency Statement

The Illinois Department of Labor (IDOL) is one of Illinois' most important and dynamic Agencies. With an annual budget of $27.5 million, and an authorized staff of more than 143 full-time employees, IDOL has the capacity and capability to provide administration and enforcement of over 25 labor and safety laws.

Through enforcement, education, compliance assistance, and community partnerships, IDOL works to protect workers’ wages, welfare, working conditions, and workplace safety while helping employers understand and meet their legal responsibilities.  The Department of Labor is committed  to fostering safe, fair, and equitable workplaces for all Illinois workers and safeguarding the public through the regulation of amusement rides and to ensure compliance with all other labor standards.