We are seeking an experienced and guest-focused F&B Outlets Manager to lead the daily operations of our full-service hotel restaurant. This position will oversee lobby restaurant and bar, room service, and Concierge Lounge, team performance, guest satisfaction, and financial results while ensuring a consistently high level of food and beverage quality and service. The ideal candidate is a hands-on leader who thrives in a fast-paced hospitality environment and is passionate about creating exceptional dining experiences for our guests.
· Manage daily operations of the food and beverage outlets, including the restaurant, bar, room service, and club lounge.
· Hire, train, and supervise front-of-house staff, including servers, bartenders, and baristas.
· Ensure exceptional guest service standards are met or exceeded.
· Monitor inventory levels and place orders for beverage and supplies as needed.
· Manage budgets, control costs, and analyze financial reports to maximize profitability.
· Enforce health, safety, and sanitation regulations.
· Develop promotional strategies and events to increase sales and customer engagement.
· Handle guest concerns or complaints with professionalism and care.
· Maintain a clean, organized, and welcoming dining environment.
· Increase the level of guest satisfaction by delivering an exceptional product through employee development.
Job details are sourced from the employer's original posting.
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