Salary: up to £55,000 OTE
Contract: Permanent - Full Time
Must Have: A full UK driving licence and Qualified as a Level 3 Vehicle Technician or Diagnostic Technician.
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.
As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Your Responsibilities as a Diagnostic Technician:
- Carry out vehicle servicing, maintenance, and repairs in line with Toyota GB technical standards, ensuring high-quality work and an excellent customer experience.
- Inspect vehicles and diagnose faults, including non‑routine issues, using your technical knowledge and the latest technologies.
- Identify and report defects in accordance with MOT (Department of Environment) and Vehicle Safety Report (VSR) requirements.
- Complete all work within the allocated time, maintaining strong productivity and efficiency.
- Take responsibility for tools and workshop equipment, ensuring daily care and reporting any defects.
- Follow all Toyota and Centre processes, working safely and professionally at all times.
- Communicate with customers when required, building rapport, listening carefully, and clearly explaining work needed or completed in a warm and professional manner.
- Support and coach apprentice technicians, providing guidance and helping to develop their skills.
- Attend required specialist training to maintain and develop technical expertise.
- Work collaboratively as part of the Centre team to deliver a seamless, outstanding service to customers.
What we are looking for in a Diagnostic Technician:
- Qualified as a Level 3 Vehicle Technician or Diagnostic Technician
- Minimum of 2 years of experience in the automotive industry (preferably at Toyota and/or Lexus, but not essential)
- MOT Tester qualification (preferred)
- Confident communicator, adept at interacting with various individuals
- Quick learner, able to pick up specific skills and techniques swiftly.
- Passionate about the automotive industry and eager to work for the world's largest automotive manufacturer.
- Process-driven and comfortable with technical skills
- Organised and efficient in the workplace
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In-house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
