Job Title: Vehicle Administrator
Location: Steven Eagell Head Office
Salary: Competitive
Contract: Permanent - Full Time (Mon – Fri 9 – 5.30)
Must Have: Previous administration experience (Vehicle administration is preferred)
About Steven Eagell
As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.
As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.
Your Responsibilities as a Vehicle Administrator:
- Managing vehicle orders from initial order through to invoicing and delivery and flagging any issues that could affect timescales
- Processing and maintaining accurate vehicle, customer, stock and order information across our DMS and manufacturer systems
- Checking vehicle availability, order status and expected delivery dates
- Liaising with manufacturers, leasing companies, customers and internal teams to keep orders progressing
- Coordinating vehicle preparation, registration, road tax and pre-delivery administration
- Checking deal files and documentation to ensure everything is complete, accurate and compliant before invoicing
- Supporting fleet, business and employee vehicle schemes where required
- Providing Sales Management with updates on vehicle and order status
- Ensuring customer and vehicle information is handled in line with UK GDPR and company requirements
- Supporting colleagues during busy periods and contributing ideas to improve and simplify our processes
What we are looking for in a Vehicle Administrator:
We’re looking for someone who is organised, accurate and comfortable working in a fast-paced automotive environment.
You’ll ideally have experience in vehicle administration, sales administration, dealership administration, fleet administration or a similar automotive role, with an understanding of the vehicle order-to-delivery process.
You’ll need to be:
- Highly organised with excellent attention to detail
- Confident using computer systems and working across multiple platforms
- Comfortable communicating with colleagues, manufacturers, customers and external partners
- Able to manage competing priorities and meet deadlines
- A team player who is happy to support colleagues when needed
- Proactive, with a focus on getting things right first time
- Customer-focused and professional in your approach
What we offer you:
- 25 days annual leave + Bank Holidays and your Birthday Off
- Long Service Awards / Colleague Recognition
- Enhanced Maternity / Paternity at qualifying service length
- Car Benefit Scheme after successful completion of a probation period
- Sales Incentives
- Comprehensive training provided
- Company pension scheme
- Death in Service
- Access to high street discounts through Perk Box
- In-house, manufacturer & professional qualifications
- Staff referral scheme
- Access to medical cover through Simply Health
If you’re ready to begin or further your automotive career with a supportive, customer-focused organisation, we encourage you to apply today and become a part of our team and contribute to a proud customer-focused automotive company.
