TELLER SYSTEM SUPPORT

Position Summary:

Enhance, document, and support assigned software applications. Initial focus will be the FlexTeller platform. This position is responsible for serving as a contact between the vendor and business unit and will work with management and operations regularly to resolve outstanding issues and complete routine tasks and project deliverables.

Essential Duties & Responsibilities include the follow: other duties may be assigned.
System Support for the Software

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience:

Minimum of two years teller experience is preferred. College degree or technical school preferred, or equivalent combination of education and experience. Conceptual understanding of database design and integration required. Prior experience in bank operations, project coordination, or similar financial functions preferred. Experience with bank applications and software administration a bonus.

Strong communication skills, both written and oral. Must be a self-starter. Ability to work independently or with a team. Ability to properly prioritize workload and remain adaptable under pressure. Must have strong organizational and analytical skills. Must possess a solid balance of technical and business knowledge.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

For full description, which includes physical mental demands please see attachment.