Job Summary: The Maintenance Supervisor is responsible for supervising the maintenance operations of the hotel, ensuring that all systems, including refrigeration, heating, plumbing, and energy controls, are functioning efficiently. This role manages the maintenance staff, coordinates projects, and ensures that hotel facilities are maintained to the highest standards of safety and guest satisfaction.

Essential Functions and Duties:

• Provide professional and courteous guest service at all times.

• Supervise maintenance operations, including refrigeration, heating, plumbing, water treatment, A/C units, and hotel equipment.

• Monitor energy consumption (electric, gas, oil, water) and manage resources efficiently.

• Maintain inventory levels, order supplies as needed, and keep accurate records of usage and purchases.

• Ensure that all contracted services (electrical, plumbing, cleaning) meet hotel standards and exceed guest expectations.

• Supervise maintenance associates, ensuring all tasks and projects are completed on time and to specifications.

• Coordinate with Housekeeping and Security to maintain smooth operations and key control.

• Oversee the ongoing maintenance program for guest rooms, public spaces, and hotel equipment.

• Maintain cleanliness and organization of all workspaces and storage areas.

• Perform inventory and purchasing duties as required.

• Ensure timely completion of maintenance projects and report progress to the Chief Engineer.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

• Minimum of 2-4 years of experience in hotel maintenance or engineering.

• Strong knowledge of systems including refrigeration, heating, plumbing, and energy controls.

• Experience supervising maintenance staff and coordinating projects.

• Ability to monitor energy consumption and manage inventory and purchasing.

• Strong problem-solving and decision-making skills.

• Excellent communication skills for interacting with team members, guests, and management.

• Ability to respond quickly to emergencies and ensure safety protocols are followed.

• Proficiency in managing maintenance budgets and reporting on operations.

Work Environment:

• Work involves both indoor and outdoor environments, with exposure to varying temperatures.

• Frequent walking, standing, and lifting of objects up to 50 lbs.

• Exposure to noise, vibration, and mechanical equipment during maintenance tasks.

• Must be available to work evenings, weekends, and holidays, with potential on-call responsibilities for emergencies.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.