Job Summary: The AR Specialist I is responsible for processing incoming payments, posting receipts, resolving customer account issues, and supporting revenue cycle efficiency. This entry-level role ensures accuracy and timeliness in receivables processing.
Supervisory Responsibilities: N/A
Essential Duties / Responsibilities:
- Post daily cash receipts and apply payments accurately to customer accounts.
- Monitor aging reports and follow up on delinquent or past-due balances
- Contact customers as needed to resolve outstanding balances or account issues.
- Research and resolve payment discrepancies in a timely and professional manner.
- Generate and submit medical insurance claims accurately and within required timeframes.
- Verify patient insurance coverage, eligibility, and required authorizations.
- Review and resolve billing discrepancies, including coding or claim-related issues.
- Maintain accurate and current accounts receivable records, documentation, and patient information.
- Support month-end close activities related to accounts receivable and revenue reconciliation.
- Assist with billing adjustments, credit memos, and claim corrections as needed.
- Communicate effectively with patients, insurance companies, internal departments, and providers.
- Verify patient demographic and insurance information during check-in or intake processes.
- Assist with administrative tasks such as filing, data entry, scanning, and record maintenance.
- Collaborate with healthcare professionals to resolve billing, insurance, or payment-related issues.
- Maintain confidentiality of patient information and comply with HIPAA regulations.
- Answer and route phone calls, take accurate messages, and provide information as appropriate.
Required Skills / Abilities:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Basic proficiency in accounting software and Microsoft Excel.
- High attention to detail and accuracy.
- Ability to work independently and meet deadlines.
Education and Experience:
- High school diploma or equivalent required.
- Associate degree in Accounting or related field preferred.
- 1+ year of AR or clerical accounting experience required.
*StrideCare is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. We encourage applications from candidates of all backgrounds and experiences.
