Student Worker - Office Assistant - Ruth Collins Hall - BC

Job Title: Student Worker - Office Assistant - Ruth Collins Hall - BC

Job Classification: Administrative and Office Services, Student

Department: Campus Living and Learning

Hiring Manager: Rebekah Perkins

Contact: [email protected]

Work Schedule: Flexible hours, weekdays and weekends, between 5-20 hours per week, as works for the student

Desired Length of Employment: Fall/Ongoing

Pay Rate: $8.00/hr

Key Components:
The purpose of the Office Assistant (OA) position is to provide administrative support to on-campus communities at Baylor University. As employees of Campus Living & Learning, we expect OAs to recognize the value and importance of the on-campus living experience. In this way, the OA should be a helpful resource and referral agent for residents, parents, visitors, and faculty/staff in our communities. OAs are expected to uphold Campus Living & Learning’s Customer Service Standards. In addition, the OA plays a vital role in the safety and security of our residential communities by being aware of escort and visitation policies, verifying residents' identities when applicable, and communicating concerns to other residence hall support staff.

Job Description:
Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall Director (RHD), and Safety and Security Education Officers (SSEOs)]
Provide administrative support to residents including, but not limited to: room access support [e.g., unlock codes], and checking out equipment
Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries
Be knowledgeable of on-campus locations and resources
Support residents in communicating issues of concern to other members of the hall staff
Enforce and uphold Campus Living & Learning policies and procedures
Complete other administrative tasks as assigned by the supervising RHD
Greet visitors with excellent customer service
Provide general office, administrative, or clerical support
May assist with handling incoming and outgoing correspondence, including phone calls, messages and mail
May assist with routing and resolving questions or information requests
May assist with document preparation, filing, office records
Ensure confidentiality of all pertinent information
May assist with office supplies and organization of common areas
May assist with data entry tasks, spreadsheets and reports
Perform all other duties as assigned to support Baylor’s mission
Ability to comply with University policies
Maintain regular and punctual attendance
Required Skills:
Typing
Ability to learn a computer program for Front Desk functions
Ability to complete administrative tasks as requested
Ability to provide customer service to a diverse population
Ability to work on a team
Time management
Sound judgement to respond to needs or crises as they arise

Employer: Baylor University

Work Location: Collins Residence Hall

Work Address: 1310 S 8th St, Waco, TX 76706