Student Engagement Intern
Reports to:
Student Engagement Supervisor
About Us
Study Now is a leading education consultancy firm dedicated to assisting students in finding the best study opportunities worldwide. We work closely with universities, colleges, and other educational institutions to facilitate student recruitment and admissions. Our mission is to provide personalized support, ensuring students make informed decisions about their academic and career paths.
We are seeking motivated Student Engagement Intern for internship at our Abuja Branch. This role offers a unique opportunity to gain hands-on experience in student engagement, application support, and compliance while working closely with our Sales, Marketing, and Operations teams. The intern will be a point of contact for students, ensuring they feel supported and informed throughout their journey. You will play a vital role in enhancing student experiences and engagement at various stages of their academic journey.
Responsibilities
- Make introductory phone calls to prospective students, providing them with initial guidance on study options, application procedures, and next steps.
- Follow up with students who have shown interest but have not yet completed their applications, ensuring they have the necessary support.
- Invite students to Study Now events, including education fairs, webinars, and school visits, ensuring high attendance.
- Make reminder calls to confirm attendance and answer any event-related questions.
- Follow up with attendees after events to provide further support and encourage applications.
- Assist the Student Engagement team in designing and supporting activities that enhance student engagement and overall experience.
- Support student retention efforts by monitoring visa stages and enrolment procedures.
- Use our Customer Relationship Management (CRM) system (Monday.com) to track student applications, assist Education Counsellors, and liaise with the Visa Compliance department.
- Help maintain relationships with schools, colleges, and external partners to increase brand awareness and student applications.
- Organize and promote student enrichment activities to improve the overall student experience.
- Assist in promoting engagement and recruitment programs to prospective students, parents, and school representatives.
- Communicate with students via email, WhatsApp, and phone to provide timely updates on application progress and available resources.
- Collect and analyze student feedback to assess experiences and suggest improvements.
- Stay updated on visa regulations and provide general guidance to students regarding compliance requirements.
- Collaborate with the Business Development & Sales team to create marketing materials and presentations
for recruitment events. - Support the delivery of webinars, school visits, and student fairs to improve student outreach efforts.
- Content Creation with The Marketing and Business Development Team.
Requirements
- Recently completed a bachelor’s degree in a relevant field such as Education, Marketing, Business, or Communications.
- Passion for student support, engagement, and international education.
- Strong communication and interpersonal skills to effectively engage with students and stakeholders.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Knowledge of or willingness to learn about student recruitment, visa compliance, and international education policies.
- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience with CRM tools (Monday.com or similar)
is an advantage. - Analytical mindset with attention to detail and problem-solving skills.
- Willingness to work occasional evenings or weekends for student engagement activities.
- Just concluded NYSC is a plus
Benefits of the Internship
- Hands-on experience in student engagement, admissions, and international education processes.
- Exposure to industry professionals and an opportunity to network with university representatives.
- Development of key skills in customer service, event planning, international education and data analysis.
- Travel Opportunities
This is a paid internship with the possibility of extension or a future role based on performance.
If you're passionate about helping students succeed and gaining real-world experience, we'd love to hear from you!
