About This Job
Welcome to Archer Lofts, where community meets modern living. As our Assistant Property Manager, you keep our community running smoothly and successfully. You partner with the Property Manager to oversee daily operations, guide future residents through the leasing journey, and cultivate a welcoming environment for everyone who calls our property home. Your dedication ensures high tenant satisfaction, strong financial performance, and a vibrant community atmosphere.
Job Duties and Responsibilities
- Drives leasing performance by greeting prospective residents, showcasing available units, and closing lease agreements to maintain high occupancy levels.
- Manages resident relations by addressing concerns quickly, resolving conflicts effectively, and fostering a positive community culture.
- Handles rent collection and financial tracking by posting payments, issuing notices, and following up on delinquent accounts to safeguard property revenue.
- Ensures operational compliance by strictly adhering to all Fair Housing Regulations and company policies across all leasing and management activities.
- Utilizes Entrata daily to manage tenant records, process applications, and maintain accurate property data.
- Supports general property management by coordinating maintenance requests, inspecting vacant units, and assisting with administrative tasks.
- Delivers exceptional customer service in every interaction to enhance retention and build lasting trust with residents.
Required Qualifications
Education
- High school diploma or equivalent required.
- Associate or bachelor's degree in business administration or a related field preferred.
Experience
- Minimum of 2 years of experience in property management as Assistant Manager.
- Proven track record in customer service and successful sales or leasing execution.
- Direct experience working with Entrata or similar property management software.
Knowledge/Skills
- Strong working knowledge of Fair Housing Regulations and local landlord-tenant laws.
- Excellent communication and interpersonal skills for effective resident relations.
- Proficient in rent collection processes, basic accounting, and financial record keeping.
- Detail-oriented with strong organizational abilities to manage multiple tasks simultaneously.
Preferred Qualifications
- Familiarity with urban loft or multi-family Class A+ properties.
Physical Requirements/Work Conditions
- Ability to sit, stand, and walk for extended periods during property tours.
- Comfortable working in a fast-paced office environment and navigating around the property.
- Availability to work occasional weekends or flexible hours as community events and leasing demands require.
