About This job
Welcome to Imperial Oaks. We welcome future residents and guide them through the exciting journey of finding their next home. As our leasing specialist, you serve as the primary face of our community, showcasing our stunning Class A property and delivering exceptional service. You drive our occupancy goals through proactive sales and build lasting relationships that turn prospective renters into happy, long-term tenants. This role plays a vital part in our success by maintaining high community standards and creating a vibrant, welcoming neighborhood atmosphere.
Job Duties and Responsibilities
- Greet prospective residents, conduct engaging property tours, and highlight community features to close sales effectively.
- Process lease applications quickly, verify credentials and negotiates lease.
- Manage day to day tenant relations by addressing inquiries, resolving concerns promptly, and fostering a strong sense of community.
- Execute marketing strategies, promote available units, and participate in local outreach to generate steady foot traffic.
- Utilize Entrata software to track leads, manage guest cards, and update accurate resident records daily.
- Ensure strict compliance with all Fair Housing Regulations across every customer interaction and leasing transaction.
Required Qualifications
Education
- Process to high school diploma or equivalent
- Holds college coursework or a degree in business, marketing, or a related field.
Experience
- Brings at least two years of proven experience in apartment leasing.
- Demonstrates successful experience working in a Class A property or fast paced lease up environments.
Knowledge/Skills
- Applies expert knowledge of Fair Housing Regulations to daily leasing operations.
- Operates property software with confidence and accuracy.
- Displays exceptional customer service, sales, and negotiations abilities.
- Communicates clearly and persuasively with prospective and current tenants.
- Executes creative marketing strategies to attract new residents.
Preferred Qualifications
- Shows familiarity with local market trends and competitor properties.
- Holds a valid leasing or real estate license where applicable.
Physical Requirements/Work Conditions
- Stands and walks for extended periods during property tours.
- Lifts promotional materials and office supplies weighing up to 20 pounds.
- Works flexible schedule, including weekends to meet community leasing needs.
- High School Diploma or GED. Some high school preferred.
- Minimum 2-years experience in apartment leasing required.
- Strong attention to detail and sales ability a must.
- Demonstrated ability to be persistent and control a tour.
- Excellent communication skills.
- Demonstrated organizational skills and decision making ability.
